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Services

Research

Decisions based on numbers: audience, market, brand and advertising

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Research isn’t only for before a launch: it shows how the brand is growing, what works in advertising and where sales are lost. We match the method to the task — from a quick survey to regular tracking.

What’s included

Qualitative research

In-depth interviews, focus groups and UX tests — why people choose the way they do.

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Quantitative research

Surveys and tracking on a representative sample — hard numbers for decisions: market share, awareness, preference.

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Brand health (BHT)

Regular tracking of awareness, consideration, purchase and loyalty — your brand funnel and how it moves against competitors.

BHTBrand funnelBrand attributesImageLoyalty

Communication effectiveness

Creative pre-tests before launch and post-tests after: what people remembered, how they understood it and how their attitude to the brand changed.

Pre-testPost-testBrand LiftAd tracking

Desk research & analytics

Market, competitor and trend analysis based on open data and industry sources.

MarketCompetitorsOSINTBenchmarks

Mystery shopping & CX

We check your service through the customer’s eyes — calls, visits, online requests — and show where sales slip away.

Mystery shoppingCXCSIService audit

Tell us about your project

Leave a request and we’ll reply within a few business days.

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